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DEBRA
 The Capitol Building
 Oldbury
 Bracknell
 Berkshire
 RG12 8FZ
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predajne DEBRA

Suite 2D International House Stanley Boulevard Hamilton International Park Blantyre G72 0BN
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Obavy, sťažnosti a komplimenty

Vítame vaše pripomienky a spätnú väzbu, pretože sa snažíme ponúknuť tie najlepšie služby, ktoré môžeme poskytnúť v rámci našej organizácie.

DEBRA UK defines a compliment as a customer statement of positive recognition or praise for a service or individual – any compliments will be passed on to the relevant staff or volunteer.

DEBRA UK defines a complaint as an expression of dissatisfaction by a person or persons receiving a service from the charity that cannot be immediately resolved, and about which the complainant desires follow-up action to be taken and a response provided. All complaint information will be held sensitively and destroyed after one year unless there is a valid reason to keep it for longer. We will acknowledge all complaints within 2 working days of receipt. Once your complaint has been investigated we will endeavour to respond within 28 days.

For any compliments or concerns, please fill in our formulár komplimentov a sťažností.